definite email outage

[winterbadger]

If you have tried to reach me or shy_kat by using our wybesse.net addresses, be aware that your email has probably not reached us. Wybesse.net email seems to have stopped functioning sometime this morning. I have not so far been able to ascertain what the problem is or how to fix it. :-(

Edit: Got to the Dreamhost user message boards and found several other people whose mail has also been inaccessible for 30+ hours and who have had no response to service tickets. This is unacceptable; I certainly hope DH is going to offer us some sort of compensation. If not, I'll be leaving as soon as my service contract is up and letting other users know why.

Comments

Re: It's not you, it's them

[winterbadger]

DH was specifically recommended to me by someone I take to be something of a computer guru. I certainly hope this isn't typical of their customer service approach (not even replying to people for 30+ hours to let them know you're working on a problem they've reported is unconscionable.)