if there's a bad IT service, I will find it

[winterbadger]

Since I moved from Dreamhost to Easyspace, pretty much no more than a day or two has gone by that something hasn't gone wrong.

They have excellent uptime. I have yet to have a problem of the sort that constantly plagued me with DH.

But their webmail is, in a word, atrocious, and it's eating my correspondence.

It randomly moves messages (incoming or read) to the spam folder. It does *not* move actual spam there, and it has no "learning" process, no filters (other than address-based, which is of course useless since spammers--who frequently use exactly the same subject line over and over, rarely use the same address twice), no way to tell it what is spam (or, more importantly, what isn't).

And you can't move mail from one folder to another (well, you can move mail to trah or spam, but that's ALL). If it sticks mail in spam, there's no way to move it back to the in box. I thought you could move it to a separate folder that you create (from which you would never be able to download it, of course, but at least you could still read it). But no. I just tried that, and the messages disappeared. They disappeared from the spam folder, but they didn't show up in the new folder. Just gone. Not in the trash, nowhere.

I'm close to giving up on having a domain-based email altogether and just using Gmail, with all its flaws.

If you need email, do not go to Easyspace.

Comments

[theda.livejournal.com]

I have kept my domains (mine and bryan's) BUT I have everything forwarded to my g-mail with no filter on the dreamhost end or on enom's (who mine are hosted through), g-mails spam filter is ten times as good as any other that I have seen. And then it allows you to send from which ever email you prefer.

[winterbadger]

BTW, I tried to use the link to friend you on Netflix, but it didn't work. -( I don't write reviews very often, but I've rated a ton of stuff, so it might be useful for feedback. :-)

[theda.livejournal.com]

try sending me a friends request to jennifer at lovelys dot com

We shall see if that fixes it :)

[shy-kat.livejournal.com]

I'm not using their email services yet, so I can't speak to that, but as far as uptime and service go I highly recommend A Small Orange.

[histoire68.livejournal.com]

You know, I have the same problem. I think there are some of us who, when we switch to a new host, somehow actually CAUSE that host to begin to suck. Because I'll get great recommendations, and switch, and all goes well for a few weeks, and then...

[kevinrtaylor.livejournal.com]

For email only, try Lavabit.

It's very basic, (no webmail) so there's not much can go wrong!

http://lavabit.com/

[winterbadger]

Unfortunately, webmail is essential for me.

[kevinrtaylor.livejournal.com]

I use gmail as a webmail client for a lavabit account!

[janewilliams20.livejournal.com]

I use Yahoo for all my email needs: excellent webmail service, and POP downloads as well. Spam filtering is good. Check exact deals, but a UK account generally gets a better deal than a US one, and they don't check where you live :)

Easyspace host my domains, but no more. No downtime so far (several years), but if you want to change settings, their interface usually fails. So I email them, and they change things for me (fast, reliably).