winterbadger (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
winterbadger) wrote2011-06-10 08:58 pm
winterbadger) wrote2011-06-10 08:58 pm
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Well, golly, that's a relief!
It would seem that our bags have been travelling. Our bags...wait for it, you'll love this... went to Albany this morning. At 0830. On a flight that the United agent wasn't able to get us on last night.
Sweet, neh? Not only do we not get to go where we paid heaps of money, but our bags *do* go, and have to be retrieved. They won't even be back in DC until tomorrow, at this rate.
So did Rajiv, or Anil, or Manmit, who I talked to this morning at 0930, know this and just not tell me? Or, as I somewhat suspect, did he not even have visibility into the United baggage handling system? Something about the way he said he was just going to "leave a note" for "them" to let them know that I wanted my bags back here in DC suggested to me that he wasn't *really* tapped into the United system.
Sweet, neh? Not only do we not get to go where we paid heaps of money, but our bags *do* go, and have to be retrieved. They won't even be back in DC until tomorrow, at this rate.
So did Rajiv, or Anil, or Manmit, who I talked to this morning at 0930, know this and just not tell me? Or, as I somewhat suspect, did he not even have visibility into the United baggage handling system? Something about the way he said he was just going to "leave a note" for "them" to let them know that I wanted my bags back here in DC suggested to me that he wasn't *really* tapped into the United system.